Effective Date: 17 July, 2023
This Privacy Policy ("Policy") describes how Intrakraft Solutions Private Limited ("Intrakraft," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our iROMP ("iROMP") and related services. By accessing or using iROMP, you consent to the practices described in this Policy. This Policy is in compliance with the laws and regulations applicable in India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1.1 Personal Information:
When you register for iROMP or interact with our services, we may collect personal information such as your name, email address, contact details, IP address, and any other information you provide to us voluntarily. We collect this information to provide and improve our services, ensure the security of iROMP, and comply with legal obligations.
1.2 Usage Information:
We may collect information about your use of iROMP, including log files, browser type, operating system, device information, and pages visited. This information is collected for analytical purposes, to improve our services, and to ensure the security and functionality of iROMP.
Use of Personal Information
2.1 Providing and Improving Services:
We use personal information to provide and enhance the functionality, features, and performance of iROMP. We may use your personal information to respond to your inquiries, support requests, and provide you with important updates and announcements related to iROMP.
We collect, use, and process personal information based on the following legal grounds:
a. Performance of a contract: The processing is necessary for the performance of the contract
between you and Intrakraft, including the provision of iROMP and related services.
b. Legitimate interests: We have a legitimate interest in processing personal information to
operate, analyze, and improve our services, as well as to ensure their security and detect and
prevent fraud or unauthorized access.
c. Consent: We may seek your consent for specific purposes, such as sending marketing
communications. You have the right to withdraw your consent at any time.
Sharing of Personal Information
3.1 Service Providers:
We may share personal information with trusted third-party service providers who assist us in delivering, maintaining, or improving iROMP. These service providers are contractually obligated to handle personal information securely and in accordance with applicable laws and regulations.
3.2 Legal Compliance:
We may disclose personal information if required to do so by law or in response to valid requests from public authorities, such as government agencies or law enforcement. We may also disclose personal information to protect our rights, privacy, safety, or property, or that of our users or the public.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our company or assets, personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain appropriate technical, physical, and administrative safeguards to ensure the confidentiality and integrity of personal information.
Your Rights and Choices
5.1 Access and Update:
You have the right to access, update, correct, or delete your personal information held by us. You can exercise these rights by contacting us using the contact information provided below.
5.2 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience and collect usage information. You can manage your preferences for these technologies through your browser settings or other opt-out mechanisms.
Contact Us
If you have any questions, concerns, or requests regarding this Policy, the handling of your personal information, or the EULA, please contact us at:
Intrakraft Solutions Private Limited
No 302, Ground Floor, 3rd A Cross Road, 2nd A Main Rd,
East of NGEF Layout, Kasturi Nagar,
Bengaluru, Karnataka 560043
Email: support@intrakraft.com
Please allow us a reasonable time to respond to your inquiries and requests.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about our practices and your rights. This Privacy Policy is an integral part of the agreement between you and Intrakraft regarding the use of iROMP.